When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user’s browser type. We also collect specific information regarding the user’s session on our website. This includes items such as the date and time of the visit and the pages viewed.
Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, e-mail address, postal address, and telephone number. We request this information when the user requests one of the following:
To register to attend an on-line seminar or demonstrationTo receive specific information from us such as a product informationTo sign up for a mailing listTo correspond with us
Or any other such activity that we deem necessaryTimeless Encounter does not collect any personally identifiable financial information.
Non-personally identifiable information (non-PII) is collected to allow us to analyze how our website is used and to improve the content and service the website provides.Personally, identifiable information is collected for analysis to improve the content of the website and the services we provide the user.
Timeless Encounter owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contacts such as follow-up calls, e-mail correspondence, or email correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes.
Are “Cookies” used on the website?
How is personally identifiable information safeguarded?
Timeless Encounter utilizes industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24-hour premise monitoring are also employed. Finally, access to PII is limited to a small number of personnel and on a need-to-know basis.
Based on the information a user has provided, Timeless Encounter may send e-mail correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence.